Algemene Voorwaarden
Terms & Conditions – Lumera Amsterdam
Welcome to Lumera Amsterdam.
The terms “we”, “us”, and “our” refer to Lumera Amsterdam. We operate this webshop and website, including all information, content, features, tools, products, and services (hereinafter referred to as the “Services”).
By visiting our website, creating an account, or placing an order, you agree to these Terms & Conditions and our Privacy Policy.
If you do not agree with these terms, you may not use our Services.
1. Company Information
DAMS Amsterdam
Email: lumeraamsterdam@outlook.com
This webshop is powered by Shopify.
2. Website Access
To use our Services, you must:
- be at least 18 years old, or
- have permission from a parent or legal guardian
You are responsible for:
- providing accurate information
- keeping your account details secure
- all activities that occur under your account
It is not permitted to sell, transfer, or share your account.
3. Product Information
We do our best to present products as accurately as possible. However, the following may vary:
- colors
- materials
- dimensions
- product images
This may be due to screen settings or product updates.
We do not guarantee that the product will be identical to the images shown on the website.
DAMS Amsterdam reserves the right to:
- modify products
- remove products
- limit stock
- update product information
without prior notice.
4. Orders
When you place an order, you are making an offer to purchase a product.
DAMS Amsterdam reserves the right to:
- refuse orders
- cancel orders
- limit orders
for reasons including:
- fraud
- incorrect pricing
- stock issues
- suspicious transactions
An order is only considered final once you receive an order confirmation email.
5. Pricing
All prices are subject to change at any time.
The applicable price is the price shown at the time of ordering.
Prices may exclude:
- shipping costs
- taxes
- import duties
- customs fees
These costs are, if applicable, the responsibility of the customer.
In the event of a clear pricing error, DAMS Amsterdam reserves the right to cancel the order.
6. Payments
We accept the payment methods displayed on our website.
By placing an order, you confirm that:
- you are authorized to use the selected payment method
- the payment information provided is correct
- your bank or payment provider will authorize the transaction
In case of fraud or misuse, we reserve the right to refuse orders.
Klarna
We may offer Klarna as a payment option.
If you choose Klarna, you also agree to Klarna’s terms and conditions. Klarna may perform a credit check and process additional data to assess the payment.
Klarna may offer:
- Pay later
- Pay in installments
- Direct payment
Availability depends on your location and eligibility.
DAMS Amsterdam is not responsible for Klarna’s approval or rejection decisions.
For questions regarding Klarna payments, please contact Klarna directly.
More information:
https://www.klarna.com
7. Shipping & Delivery
We aim to process orders as quickly as possible.
We strive to ship your order within 5–7 business days.
We aim to deliver your order within 14–30 business days.
Delivery times are estimates and not guaranteed.
DAMS Amsterdam is not responsible for delays caused by:
- carriers
- customs
- weather conditions
- strikes
- logistical issues
- other circumstances beyond our control
Risk of loss or damage passes to the customer once the parcel has been handed over to the carrier.
8. Returns & Refunds
Returns are only accepted in accordance with our Return Policy.
We reserve the right to refuse returns if:
- items are used
- items are damaged
- items are not in original condition
- return period has expired
Refunds will be issued via the original payment method unless otherwise agreed.
9. Intellectual Property
All content on this website is the property of DAMS Amsterdam or its licensors, including:
- logos
- text
- images
- product photos
- graphic design
- videos
- website structure
You may not:
- copy content
- reproduce content
- use content commercially
- scrape or automate the website
without written permission.
10. Prohibited Use
You may not use our website for:
- illegal activities
- fraud
- spam
- phishing
- misinformation
- malware distribution
- data harvesting
- violation of intellectual property rights
We reserve the right to:
- block accounts
- cancel orders
- deny access
without prior notice.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for:
- their content
- their privacy policies
- transactions made on external websites
Use of third-party websites is at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, DAMS Amsterdam is not liable for:
- indirect damages
- consequential loss
- loss of profit
- loss of data
- business interruption
- delivery delays
Our total liability is limited to the amount paid for the product in question.
13. Indemnification
You agree to indemnify DAMS Amsterdam against any claims, damages, or costs arising from:
- your use of the website
- your violation of these Terms
- your violation of third-party rights
14. Force Majeure
DAMS Amsterdam is not liable for delays or failure to perform due to force majeure, including:
- natural disasters
- pandemics
- strikes
- war
- cyberattacks
- logistical disruptions
15. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
The latest version will always be available on our website.
By continuing to use our website, you agree to the updated terms.
16. Governing Law
These Terms & Conditions are governed by the laws of the country where DAMS Amsterdam is established.
Any disputes shall be submitted to the competent court in that jurisdiction.
17. Contact
For any questions regarding these Terms & Conditions, please contact:
Lumera Amsterdam
Email: lumeraamsterdam@outlook.com
or via the contact form on our website.